These Terms of Service govern your access to and use of the HR Cluster platform, operated by HR Cluster AS (org. no. 937 565 690). By accessing or using the service, you agree to be bound by these terms.
HR Cluster is a workforce management platform designed for organizations that need to coordinate teams, track time, manage schedules, and maintain operational records.
HR Cluster provides tools for workforce and crew management, including but not limited to:
Not all features are available on every plan. Feature availability depends on the selected plan and account configuration.
Users must provide accurate and up-to-date information when creating or maintaining an account. Login credentials must be kept confidential and must not be shared with unauthorized persons.
Customer organizations are responsible for managing their own users, roles, and permissions within the platform. HR Cluster AS is not liable for actions taken by authorized users within a customer account.
You agree not to use the service for any unlawful purpose or in any manner that could damage, disable, or impair the platform. Specifically, you must not:
Customer organizations retain full ownership of the data they upload, enter, or store within HR Cluster. HR Cluster AS is granted a limited, non-exclusive right to host, process, and display this data solely for the purpose of providing the service.
Where HR Cluster AS processes personal data on behalf of a customer, the parties' respective roles are those of controller (customer) and processor (HR Cluster AS). The specific terms of that processing, including subprocessors and security measures, are governed by our Data Processing Agreement (DPA), available on request from privacy@hrcluster.com.
Customers are responsible for ensuring that their use of the platform, including the personal data they enter, is lawful under applicable employment and data protection law.
Our handling of personal data is described in our Privacy Policy. By using the service, you acknowledge that you have reviewed the Privacy Policy.
HR Cluster AS strives to maintain high availability but does not guarantee uninterrupted or error-free operation. The service may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control.
We will make reasonable efforts to notify users of planned maintenance in advance where possible, and to respond to support requests within a reasonable time during regular business hours.
Except as expressly stated in a separate written agreement, the service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.
The HR Cluster platform, including its software, design, functionality, documentation, and branding, is the property of HR Cluster AS and is protected by applicable intellectual property laws. These terms do not grant you any rights to use our trademarks, logos, or other proprietary materials.
HR Cluster AS reserves the right to suspend or terminate access to the service in the following circumstances:
Where practical, we will provide notice before suspension. In urgent security situations, access may be suspended immediately.
To the fullest extent permitted by applicable law, HR Cluster AS' total aggregate liability arising out of or relating to the service or these terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees actually paid by the customer to HR Cluster AS during the twelve (12) months preceding the event giving rise to the claim.
HR Cluster AS shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, goodwill, data, or business opportunities, even if such losses were foreseeable.
The limitations and exclusions in this section do not apply to liability arising from gross negligence, wilful misconduct, fraud, death or personal injury, or any liability that cannot be excluded or limited under applicable law.
Time tracking and attendance data recorded through HR Cluster is provided for administrative and operational purposes. Customer organizations remain solely responsible for:
HR Cluster AS does not guarantee that time tracking data meets the requirements of any specific jurisdiction or employment framework. It is the customer organization's responsibility to verify and validate records before using them for payroll, compliance, or employment decisions.
HR Cluster may provide optional integrations with third-party services that the customer chooses or enables. These integrations are optional features of the service, and their availability depends on the selected plan and account configuration. Enabling an optional integration may require API credentials, access tokens, accounts, hardware, subscriptions, or other external services provided by the customer. Some integrations may require the customer to maintain a separate account, agreement, subscription, licence, or other relationship with the third-party provider.
Optional integrations rely on services operated by third parties. Those providers control their own application programming interfaces (APIs), authentication methods, functionality, availability, pricing, and terms, and may change or discontinue them at any time. HR Cluster AS cannot guarantee the permanent availability or continued compatibility of any third-party integration.
HR Cluster AS may suspend, modify, or remove an optional integration where necessary for technical, security, legal, or contractual reasons, or as a result of changes made by a third-party provider. The loss or discontinuation of an optional integration does not, by itself, constitute a defect in or breach of the HR Cluster service.
The customer remains responsible for maintaining valid third-party accounts, credentials, permissions, subscriptions, and any relationship with the third-party provider required to use an integration. Where the customer provides credentials to enable an integration, HR Cluster AS uses them solely to perform the requested integration on the customer's behalf.
HR Cluster AS may update these terms from time to time. Material changes will be communicated through the platform or by email. Continued use of the service after changes take effect constitutes acceptance of the updated terms.
These terms are governed by the laws of Norway. Any disputes arising from or related to these terms or the use of the service shall be resolved by the courts of Norway.
HR Cluster AS
Org. no.: 937 565 690
Email: contact@hrcluster.com
Website: hrcluster.com
Last updated: July 2026