A subprocessor is a third-party service provider that processes personal data on our behalf while we deliver HR Cluster to you. We use a small number of subprocessors, each bound by a written data-processing agreement and chosen with security and data protection in mind.
The following subprocessors may process personal data on behalf of HR Cluster AS as of the date below.
| Provider | Purpose | Data categories | Location | Safeguards |
|---|---|---|---|---|
| Hetzner Online GmbH | Hosting, compute, storage, backups | All customer data stored in the application database, file uploads, and encrypted backups | Helsinki, Finland (EU) | EU data processing; ISO 27001 certified |
| Postmark(ActiveCampaign, LLC) | Transactional email delivery | Recipient name, email address, and message content for operational, security, and account emails | United States | Standard Contractual Clauses (SCCs); EU–US Data Privacy Framework where applicable |
| Google Ireland Limited(Google Analytics) | Privacy-friendly usage analytics on marketing pages | IP address (anonymised where supported), device and browser metadata, page interaction events | United States / global Google infrastructure | Loaded only after user consent; SCCs; IP anonymisation |
| Google Ireland Limited(reCAPTCHA Enterprise) | Spam, fraud, and abuse prevention on selected public forms and security-sensitive requests | IP address, browser and device metadata, page interaction signals, reCAPTCHA cookie, form action label | United States / global Google infrastructure | Strictly necessary security measure; SCCs; EU–US Data Privacy Framework where applicable |
We notify customers in advance of any material change to our subprocessor list — typically by email to the account administrator. Customers with a signed Data Processing Agreement have the right to object to a new subprocessor in line with the terms of that agreement.
A summary of the obligations we take on when we process customer data is available on our DPA page. To request a countersigned copy for your records, email privacy@hrcluster.com.
HR Cluster AS
Org. no.: 937 565 690
Email: privacy@hrcluster.com
Last updated: April 2026